STORE POLICY

All Sales Are Final

Damages and Issues Please inspect your order upon receipt. If you find any defects, damages, or if you receive an incorrect item, please contact us immediately at support@rarenotweird.com. We will evaluate the issue and work to resolve it promptly. Please provide your order number and a description of the issue.

Exceptions/Non-Returnable Items Certain items are non-returnable, including:

  • Perishable goods (such as food, flowers, or plants)
  • Custom products (such as special orders or personalized items)
  • Personal care goods (such as beauty products)
  • Hazardous materials, flammable liquids, or gases

For any questions or concerns regarding specific items, please reach out to us.

Sale Items and Gift Cards Please note that we cannot accept returns on sale items or gift cards.

European Union 14-Day Cooling-Off Period For merchandise shipped within the European Union, customers have the right to cancel or return their order within 14 days for any reason and without justification. The item must be in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is required.

Refunds Upon receiving and inspecting your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund. If more than 15 business days have passed since your return was approved, please contact us at support@rarenotweird.com.

Shipping Policy We offer standard and expedited shipping options. Shipping costs will be calculated at checkout based on the selected shipping method and destination. Please allow 1-3 business days for order processing before shipment. Delivery times may vary depending on your location.

Contact Information For any questions regarding your order or our policies, please contact us at support@rarenotweird.com or through our contact form on the website.

Privacy Policy

This Privacy Policy outlines how Rare Not Weird (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from rarenotweird.com (the "Site") or otherwise interact with us (collectively, the "Services").

Acceptance of Privacy Policy By using any of our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please refrain from using our Services.

Changes to This Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site with an updated "Last Updated" date.

How We Collect and Use Your Personal Information We collect personal information from various sources based on how you interact with our Services. This information may include:

  • Basic Contact Details: Name, address, phone number, email.
  • Order Information: Billing and shipping addresses, payment confirmation.
  • Account Information: Username, password, security questions.
  • Shopping Behavior: Items viewed, cart additions, wishlist items.
  • Customer Support Details: Information provided in communications with us.

Information We Collect through Cookies We also collect certain information automatically through cookies and similar technologies, which may include device and browser information, IP address, and usage data related to your interactions with our Site. You can manage your cookie preferences through your browser settings.

Information from Third Parties We may obtain information from third-party vendors and service providers, including payment processors and marketing platforms. This information will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties.

How We Use Your Information We may use the information we collect for various purposes, including:

  • To process and fulfill your orders.
  • To communicate with you about your order or our services.
  • To improve our Services and customer experience.
  • To comply with legal obligations and protect our rights.

Data Security We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Rights Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict the use of your data. Please contact us to exercise these rights.

Contact Information For questions about this Privacy Policy or our data practices, please contact us at support@rarenotweird.com.