All sales are final. Our items are made to order and go through a series of processes to ensure a unique customer experience.

We have a 14-day exchange policy, which means you have 14 days after receiving your item to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start an exchange, you can contact us at RNWNYC@GMAIL.COM

If your exchange is accepted, you'll have to create a shipping label to return your item and we will send you instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any questions regarding this process at RNWNYC@GMAIL.COM